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General Terms and Conditions (GTC)

Effective Date: April 8, 2026
  1. Scope of Application
  2. These General Terms and Conditions ("GTC") govern the use of the website https://swissheraldry.ch and all purchases made through it. They apply to all users and customers.
    For operator and contact details, see our Legal Notice. For information on data handling, see our Privacy Policy. For cookie usage, see our Cookie Policy.

    By placing an order, you accept these GTC in the version applicable at the time of the order. We may amend these GTC at any time; the current version published on this website applies.
  3. Products and Descriptions
  4. Our products include room fragrances and perfume products such as reed diffusers, textile perfumes, room sprays, and perfumed candles. Product descriptions, images, and specifications on the website are for illustrative purposes and may vary slightly from the actual product. Product availability is subject to change without notice.
  5. Order Process and Contract Formation
  6. The presentation of products on swissheraldry.ch constitutes a non-binding invitation to place an order. By submitting an order, you make a binding offer to purchase the selected products. The contract is formed upon our sending of an order confirmation email. We reserve the right to reject orders, for example due to information unavailability, payment failure, or suspected fraud. Persons under the age of 18 may only place orders with the consent of their legal representative.
  7. Limitation of Liability
  8. To the extent permitted by law, Agregia AG's liability is limited to the purchase price of the product concerned. Liability for indirect, incidental, or consequential damages is excluded. This limitation does not apply to damages caused by gross negligence or willful misconduct.
  9. Intellectual Property Rights
  10. All content on swissheraldry.ch is the property of Agregia AG or its licensors. Details are set out in our Legal Notice. By posting content on cameos.ch (e.g., reviews, comments), you grant Agregia AG a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content for operating the platform.
  11. Prohibited Activities
  12. Users agree not to: use the platform for unauthorized commercial purposes, share account access, engage in payment fraud, attempt unauthorized access to systems, or engage in any activity that disrupts the shopping or service experience for other users.
  13. Severability
  14. If any provision of these GTC is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the economic intent of the original.
  15. Governing Law and Jurisdiction
  16. These General Terms and Conditions are governed by Swiss law. Disputes shall be subject to the exclusive jurisdiction of the courts of Zug, Canton of Zug, Switzerland.